It’s not just the quality of our wholesale containers; it’s the extra effort we put into our service
When we say ‘how far should we go’ we’re not simply talking about distance. You can take it as read that the first class Patrico wholesale containers delivery service covers every part of the UK. No, what we’re referring to is how much extra effort should we put into making sure that all our customers’ every requirement is fully met. There can only be one answer… at Patrico we always strive to satisfy every customer’s needs, no matter how challenging. So how far are we prepared to go? Let’s just say the extra mile and very often we’ll go even beyond that!
Being prepared to go above and beyond is what Patrico has built its wholesale containers business, its reputation and its success on.
That is because although we stock and supply only the very highest quality of plastic, tinplate, glass and steel, bottles, jars, buckets drums and containers, we are the first to admit that these products are by no means unique to us.
What does make us different and makes us the best is our unrivalled customer service. Now that is unique! Nothing is too much trouble. No deadline is too tight. We always say that if it is at all possible we will do it. And even on those occasions that it appears to be an impossible request we will still move heaven and earth to try and help out our customers.
In fact we have many customer testimonials praising the quality of our service and the reliability of our deliveries. It is something we pride ourselves on and there have been many occasions when a customer has contacted us to explain how urgently they require a new supply of wholesale containers. The one thing they know they can be confident of is that if it can be achieved they can rely on us one hundred percent to make it happen.
While we may be one of the UK’s leading providers of wholesale containers, we are not too complacent to admit that mishaps can very occasionally happen. What we can promise though is that if we do make a mistake (and it is very rare) then we will spare no effort to put things right as quickly as possible to ensure that a customer does not suffer.
As in any business sector, finding a new customer is always challenging. Losing customers through our own failings is something we will never, ever accept.
So the answer to the question ‘how far should we go to keep our customers happy’ has to be ‘further than anyone else’. As far as is necessary… and then some!
If you are looking for Britain’s best wholesale containers specialist then please do not hesitate to contact us. Let us prove to you that we are by far and away in a class of our own. You can call us on: 01684 299 212. You can also email us at: email@example.com. Alternatively you can send us an online message using the form that is on our Contact Us page.