Track Your Order
Stay informed every step of the way with real-time delivery updates from DPD.
Tracking your Order
Once your order is dispatched, our delivery partner DPD will contact you using the email address or mobile number you provided at checkout. You’ll receive real-time updates from them about your parcel’s journey, including a 1-hour delivery window and notifications of any
delays or issues that may occur in transit.
For full visibility and control over your delivery, we recommend downloading the DPD app after placing your order. The app automatically links to your parcels and allows you to:
- See who your driver is
- Track how many stops away they are
- Upload a photo of your property to assist delivery
- Provide alternative delivery instructions (e.g. leave with a neighbour, in a safe place, or reschedule delivery)
